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We collect information when you interact with our Website, including:
Information that can identify you directly, such as:
Name
Email address
Phone number
Billing and shipping address
Account details
This typically occurs when you register, place an order, subscribe to newsletters, fill out forms, or contact customer support.
We also collect certain data automatically when you visit our Website, such as:
IP address and device information
Browser type and operating system
Pages visited and interaction behavior
Cookies and similar tracking technologies
This data helps us understand Website usage and improve your experience.
We use the information we collect for the following purposes:
a. To provide services:
To process your orders, manage your account, and respond to your requests.
b. To communicate:
To send you notifications, updates, support messages, and promotional offers (you may opt out).
c. To improve our Website:
To analyze usage and trends so we can enhance our products, features, and user experience.
d. For security and legal purposes:
To protect against fraud, unauthorized access, and comply with legal obligations.
We use cookies and similar technologies to:
Remember your preferences
Understand how you use the Website
Improve performance and functionality
You can manage cookie settings through your browser, but disabling cookies may affect site features.
We do not sell your personal information to third parties.
We may share your information with:
Service Providers: Payment processors, hosting providers, and logistics partners
Legal Authorities: If required by law, regulation, or legal process
We require all third parties to protect your data and use it only for their specified purposes.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we securely delete or anonymize it.
Depending on your location, you may have rights regarding your personal data, including the right to:
Access your information
Correct or update it
Delete or restrict its processing
Object to certain practices
To exercise these rights, contact us using the details below.
Our Website is not intended for individuals under the age of 13 (or minimum legal age in your country). We do not knowingly collect personal data from children under this age. If we learn that we have collected information from a child without parental consent, we will take steps to delete it.
We may update this policy from time to time. When we do, we will post the updated version on this page with a new “Last updated” date. Your continued use of the Website signifies your acceptance of the updated policy.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
📧 Email: support@daluun.com
📍 Address: United Arab Emirates