Fully Customized Rugs with Free Shipping in 2-3 Weeks

Stay Updated on Your Order

We know you’re excited to receive your custom rug. That’s why we make it easy to track your order from production to delivery.


Simply enter your order details below to check the latest status of your shipment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Order Status Guide

Order Received

Your order has been successfully placed and is being reviewed by our team.

In Production

Your rug is currently being crafted according to your selected specifications.

Quality Check

Your rug is undergoing final quality inspection before shipment.

Shipped

Your order has left our facility and is on its way to you.

Delivered

Your order has been successfully delivered.

Frequently Asked Questions

Tracking details are typically provided once your order has been shipped.

Most custom rugs are produced within approximately 2–3 weeks before shipping.

Because many Daluun rugs are custom-made, production begins after your order is confirmed. Production timelines may vary depending on size, design complexity, and order volume.

Yes. Tracking information is available for most international shipments once your order has been dispatched.

Tracking updates may occasionally take time to appear. If you have concerns about your shipment, please contact our support team.

Still Need Help?

Our team is here to help with order updates, shipping questions, and delivery inquiries.

Please select a payment method.